First, AT&T has officially announced its shut down of 2G / GPRS will be complete by the end of 2016.
- Why? To free up radio bandwidth for 4G technologies, which makes much better use of that scare resource, so more customer-bang for less-bucks
- What does this mean? Between now and then, customers using GPRS will increasingly suffer more and more problems. AT&T officially says GPRS customers with problems can contact AT&T and they will try to sustain suitable GPRS support, however I've already heard from customers who say the answer from such contact is "Sorry, in your situation, you'll need to switch to 3G".